Run your whole clinic on one machine, even when the internet's down.

HarnovaCare handles check-in, AI triage, the doctor's room, pharmacy and billing as one system, installed on the clinic's own computer. No cloud dependency. No downtime.

Works fully offline One-click install Data stays on your machine
AI Triage · live Assessing
Patient describes chest pain and shortness of breath
Red
Immediate
Yellow
Urgent
Green
Standard
Target: see within 10 min #019
Offline-capable. Treats patients through outages Under a minute. Check-in to queue AI triage. Manchester Triage System Complete. Records, labs, pharmacy, billing
One patient journey

From the front door to the pharmacy counter.

Every step below happens inside the same system, on the same machine. Nothing is re-typed, nothing gets lost between rooms.

Clinic reception where patients check in
Step 01

They walk in and check themselves in

The kiosk reads their IC, asks what's wrong, and hands them a queue number. Your receptionist stays free for the people who actually need help.

Clinicians reviewing a patient record on screen
Step 02

The doctor already knows the story

Full history, the AI triage note, past results and current medication, all on one screen before the patient sits down. Diagnose, prescribe, order labs from the same page.

Pharmacist dispensing medicine
Step 03

Pharmacy dispenses, billing closes it out

The prescription lands at the counter with live stock counts. Payment, receipt and MC letter print with your clinic's own logo on them.

The complete clinic, in one system

Everything the front desk, the doctor,
and the pharmacy need.

One install. No juggling five different tools. HarnovaCare runs the entire patient journey on the clinic's own machine.

Self-service kiosk

Patients check in with their IC, describe symptoms, and get a queue number without needing a receptionist.

AI triage

A Manchester-Triage-based assistant suggests an urgency zone in seconds. It is built to escalate, never to downgrade.

Doctor console

Full patient history, AI summary, diagnoses, prescriptions and lab investigations in one screen.

Pharmacy & stock

Dispense from live inventory, track stock, and flag low or expiring medicines automatically.

Billing & receipts

Take payment, print receipts and MC letters, and keep a clean daily cash report.

Your brand on everything

Upload your clinic logo, your bank's DuitNow QR and your letterhead. They appear on every receipt, label and certificate.

Why local-first

The clinic never stops, because it doesn't depend on the cloud.

Rural and small clinics lose internet all the time. Cloud-only systems freeze the moment it happens. HarnovaCare runs entirely on the clinic's machine, so care continues no matter what.

  • Treat patients, print tickets and dispense medicine with the internet fully off.
  • Your patient data lives on your machine. Private by default.
  • Installs in minutes on an ordinary clinic PC.
  • Connect later for cross-clinic records and the patient app.
Clinician at a neighbourhood clinic

Built for Malaysia's 7,000+ clinics

Enterprise hospital systems cost a fortune and assume constant connectivity. HarnovaCare is built for the neighbourhood GP and the rural klinik: affordable, offline-ready and complete.

100%uptime at the clinic, even offline
< 1 mincheck-in to queue
1machine is all you need
Simple pricing

Two ways to run your clinic.

Start on Core and stay completely offline. Move up to Connect whenever you're ready. It's the same app, so nothing gets rebuilt.

HarnovaCare Core

RM 99 /clinic / month
RM 990 a year, two months free
The complete clinic, running entirely on your own machine. Fully offline, most private.
  • Kiosk check-in and AI triage
  • Doctor console, labs, prescriptions
  • Pharmacy and inventory
  • Billing, receipts, MC letters
  • Your own logo, DuitNow QR and letterhead
  • One-click install for Mac and Windows
  • Unlimited staff accounts and patients
Get Core
Most popular

HarnovaCare Connect

RM 199 /clinic / month
RM 1,990 a year, two months free
Everything in Core, plus the shared record network and the patient app.
  • Everything in Core
  • One patient, one record, across clinics
  • Patient app for records, results and bills
  • Secure cloud backup and file storage
  • Result notifications sent to patients
  • Multi-branch monitoring dashboard
  • Priority support
Get Connect

Add-ons: check-in kiosk hardware, extra branches, onboarding and data migration. Talk to us at Yash@harnova.my.

Good morning,
Nehapreet
N
Next appointment
Tue, 12 Aug · 10:30am
Klinik Harnova, Melaka
Recent results
Full blood countAll values normal
Ready
Chest X-rayReviewed by Dr Nur Aisyah
Ready
Outstanding bill
Consultation + medsInvoice #4471
RM 65
HomeRecords BillsProfile
For patients

Your patients carry their records in their pocket.

On the Connect plan, patients get the free HarnovaCare app. Visit history, lab results, prescriptions and bills from any clinic in the network, without calling the front desk to ask.

Free for patients, always. Clinic software itself is downloaded by email after you subscribe.

FAQ

Questions, answered.

Does it really work without internet?

Yes. HarnovaCare Core runs entirely on your clinic's computer. Check-in, triage, consultations, pharmacy and billing all work with the internet completely off. That is the whole point of local-first.

Where is my patient data stored?

On Core, everything stays on your machine and nothing leaves the clinic. On Connect, data is securely backed up to the cloud, and it is shared across clinics only with the patient's consent.

Can I use my own clinic logo and bank QR?

Yes. Upload your logo, your bank-issued DuitNow QR and your letterhead under Settings, then Branding. They appear on receipts, medicine labels, medical certificates and the kiosk, so patients see your brand and payments go straight to your account.

What computer do I need?

An ordinary Windows or Mac clinic PC. No servers, no special hardware. The physical check-in kiosk is an optional add-on.

What if the clinic computer has no internet at all?

That case is built in. During setup, choose Activate offline. The computer shows a short install code; enter it along with your activation code at care.harnova.my/activate on any phone, and type the token it gives you back into HarnovaCare. No connection needed on the clinic machine, ever.

Can I switch from Core to Connect later?

Yes, and you keep everything. It is the same application, so upgrading just turns on the network features. Your existing records stay exactly where they are.

How do I pay and get the software?

Subscribe on this site. You will immediately get a secure download link and an activation code by email, plus install guides for Mac and Windows.

Clinic team
HarnovaCare

Give your clinic a system that never goes down.

Start on Core today, or connect the whole network. Same app, your choice, no rebuild later.

See pricing →